Position Overview

The Center for the Integration and Advancement of New Americans (CIANA) Case Management team provides job assistance, housing assistance, and public benefits application support, as well as referrals to other community and public resources. Our Case Management team is looking for highly personable, persistent, and detail-oriented Case Management Interns to assist our Case Managers with client services.

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About CIANA

The Center for the Integration & Advancement of New Americans (CIANA) is a social services organization that works to integrate new immigrants from South Asia, the Middle East, North Africa, and Latin America into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.

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Key Responsibilities

• Schedule and confirm new appointments with clients

• Facilitate correspondence between CIANA, clients, and outside agencies

• Complete general intake forms for new clients

• Assist with case working appointments and aid in interpretation, especially if proficient in Arabic, French, Russian, Portuguese, Spanish, or other languages

• Maintain and organize case management spreadsheets, database, and digital files

• Organize and maintaining up-to-date digital files

• Attend virtual trainings and coalition meetings with Case Manager and/or clients

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Qualifications

• This internship is for undergraduate students (with at least two years completed) or graduate students

• Proficiency in Arabic, French, Portuguese, Russian, Spanish, or another language

• Experience in one or more of the following:

  • Phone-banking

  • Research

  • Organization and filing

  • Counseling or customer service

  • Microsoft Office and Google Suite, especially Excel/Sheets

  • Knowledge of public benefits

 

Location

In-person at:

36-12 34th Avenue, 2nd Floor

Astoria, NY 11106

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Time Commitment

• Regular schedule required

• 15-20 hours per week during CIANA office hours (Monday-Friday 10AM-6PM)

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Compensation

Unpaid, but may be completed for academic credit

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Training/Support Provided

Interns will receive orientation and training with CIANA staff.

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To apply, send a resume and cover letter to recruitment@cianainc.org.

Position Overview

CIANA is seeking an Education Administrative Intern to carry out basic administrative tasks for our Education Programs. This is a great opportunity for a college student seeking to complete fieldwork hours and to gain hands-on experience in education or a non-profit organization.

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About CIANA

The Center for the Integration & Advancement of New Americans (CIANA) is a social services organization that works to integrate new immigrants from South Asia, the Middle East, North Africa, and Latin America into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.

​​

Key Responsibilities

• Conduct general intakes with clients and provide them with information for the service requested (ESL, Civics classes, legal services, etc.)

• Enter new Education client information into our database and Google platforms

• Assist Education Director with student files and attendance

• Return calls to current and prospective students and assist them with enrollment

• Help organize education materials both in the office and online

Additional opportunity available:

• Tutoring elementary and middle school students in person or virtually

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Qualifications

• Proficiency in Spanish is required

• Interested in Education

• Highly organized and detail-oriented

• Exhibits professional and courteous demeanor and phone etiquette

• Respectful and sensitive to other cultures

• Experience using Google Suite (Sheets, Drive, Slides, Meet) and Zoom is strongly preferred

 

Location

In-person at:

36-12 34th Avenue

Astoria, NY 11106

​

Time Commitment

15-20 hours per week during CIANA office hours (Monday-Friday 10AM-6PM)

​​

Compensation

Unpaid, but may be completed for academic credit

​

Training/Support Provided

Interns will receive orientation and training with CIANA staff.

​

To apply, send a resume and cover letter to recruitment@cianainc.org.

Position Overview

The Center for the Integration and Advancement of New Americans (CIANA) Legal Services team provides consultations to determine immigration relief, as well as provides low fee assistance with a variety of immigration applications. While assisting our attorney with immigration cases, a Legal Intern will have a front row seat to this process and have the chance to deepen their understanding of immigration law in the United States and how it shapes people's lives.

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About CIANA

The Center for the Integration & Advancement of New Americans (CIANA) is a social services organization that works to integrate new immigrants from South Asia, the Middle East, North Africa, and Latin America into the socio-economic and civic life of American society while maintaining pride in their cultural heritage.

​​

Key Responsibilities

• Translation/Interpretation for clients

• Schedule and confirm new appointments with clients

• Manage correspondence between CIANA, clients, and other institutions

• Complete general and legal intake for new clients

• Assist with legal appointments and aid in interpretation

• Maintain and organize client database and digital files

• Perform legal research on issues of immigration law, draft memoranda, and report to the Legal team

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Qualifications

• This internship is for students with a passion for social justice who are looking for on the ground experience with the legal process

• Fluency in Spanish is required

• Fluency in another language, especially Arabic, French, or Bangla, is a plus!

 

Location

In-person at:

36-12 34th Avenue, 2nd Floor

Astoria, NY 11106

​

Time Commitment

• Regular schedule required

• 15-20 hours per week during CIANA office hours (Monday-Friday 10AM-6PM)

​​

Compensation

Unpaid, but may be completed for academic credit

​

Training/Support Provided

Interns will receive orientation and training with CIANA staff.

​

To apply, send a resume and cover letter to recruitment@cianainc.org.